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Awards
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May 2010
All of the apartments have Visit Britain 4 star rating
Apartments 3 & 4 were awarded a Gold Award
Atlantis Holiday Apartments won a Silver Award in the Access for All category in the Southwest Tourism Excellence Awards 2009/10. The awards celebrate the ‘best in the South West' and aim to promote and reward the leading businesses and individuals in the tourism industry. For Pauline & John Roberts this is the latest is a long line of awards. They won the Silver Award in the Accessible Tourism category 3 years ago and have been finalists for Outstanding Customer Service 2007/08 and Accessible Tourism 2008/09. They are also finalists in this year’s South Devon Excellence Awards for Green Business having won the Best Customer Service Award in 2007 when they were also finalists in two other categories, Green Business and World Class Service. Pauline and John believe that commitment to quality and continual investment has encouraged an increase in business. They endeavour to meet the requirements of their disabled guests as they believe that disability should not prevent anyone from enjoying a happy and memorable holiday on the English Riviera. Two of the six apartments at Atlantis have wheelchair access with a National Accessibility Scheme grading. The judging took account of entry forms, along with a combination of web searches, emails, telephone calls and/or visits, additional evidence, etc. For the winners, they were looking for ‘blemish-free’ businesses, with all elements of their business to an excellent standard and some of them outstanding. To be a winner, given the level of competition, is therefore a very significant achievement indeed. DECEMBER 2009 We are pleased to announce we have been awarded the Green Tourism Business Scheme Gold Award. |
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Southwest Tourism Excellence Awards:- Accessible Tourism 2009/10 - Silver Award
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South Devon Excellence Awards 2009 Green Business - Finalist |
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| Southwest Tourism Excellence Awards:- Accessible Tourism 2008/09 - Finalist |
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South Devon Excellence Awards 2007 Best Customer Service - Winner Green Business - Finalist World Class Service - Finalist |
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National Accessibility Scheme Mobility Level 1 : Typically suitable for a person with sufficient mobility to climb a flight of steps but would benefit from fixtures and fittings to aid balance. Mobility Level 2: Typically suitable for a person with restricted walking ability and for those that may need to use a wheelchair some of the time and can negotiate a maximum of three steps. |
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Green Tourism Business Scheme Gold Award
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Southwest Tourism Excellence Awards:-Outstanding Customer Services 2007/08 -
Finalist Accessible Tourism Silver Award 2006/7 |
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The
National Clean Air Gold Award
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English Riviera Quality Award Best Self Catering 2005/06 |
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Winner - Enterprise South Devon Most Improved Business 2005/06
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English Riviera Quality Award Best Tourism for All 2005/06 |
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Finalist - Enterprise South Devon Best Achievement Award 2005/06
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Finalist - Enterprise South Devon Best Practice Award 2005/06
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Training courses City & Guilds Level 2 NVQ in Customer Service E Strategy - Marketing your website - Enterprise South Devon S’ Factor World Class Service for Tourism - South Devon College Green Awareness Training – Enterprise South Devon Equality & Diversity Workshop – Enterprise South Devon Effective Customer Service – Enterprise South Devon Green Marketing – Tourism Skills Network NCFE Level 2 certificate in Customer Service for Hospitality, Leisure, Travel and Tourism – Tourism Skills Network I have attended Easy Ways to Win Accessibility Conferences in Weymouth & Bristol - SW Tourism / RDA
Welcome to Excellence courses - Southwest Tourism Welcome Host Welcome Host Plus Welcome All Welcome International Welcome Line Marketing I - Torbay Development Agency Marketing 2 - Torbay Development Agency |
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