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Awards

Visit Britain 4 Star logoVisit Britain Gold Award

All of the apartments have Visit Britain 4 star rating


Apartments 3 & 4  were awarded a Gold Award


Visit Devon Tourism Awards 2011-Best Self Catering Establishment-Bronze Award

Visit Devon 2011 Bronze Award

 

Southwest Tourism Excellence Awards
2011/12 Access For All - Finalist

2010/11-Access For All - Silver Award
The awards celebrate the ‘best in the South West' and aim to promote and reward the leading businesses and individuals in the tourism industry

For  Pauline & John Roberts this is the latest is a long line of awards.
They won the Silver Award in the Accessible Tourism category in 2010 , 2009 and 2006/07 and have been finalists for Outstanding Customer Service 2007/08 and Accessible Tourism 2008/09.
They were also finalists in last year’s South Devon Excellence Awards for Green Business having won the Best Customer Service Award in 2007 when they were also finalists in two other categories, Green Business and World Class Service. 

Pauline  and John believe that commitment to quality and continual investment has encouraged an increase in business. They endeavour to meet the requirements of their disabled guests as they believe that disability should not prevent anyone from enjoying a happy and memorable holiday on the English Riviera.

Two of the six apartments at Atlantis have wheelchair access with a National Accessibility Scheme grading.

Apartment 1 now has NAS Visual 1 and Hearing 1.

The judging took account of entry forms, along with a combination of web searches, emails, telephone calls and/or visits, additional evidence, etc. For the winners, they were looking for ‘blemish-free’ businesses, with all elements of their business to an excellent standard and some of them outstanding. 

To be a winner, given the level of competition, is therefore a very significant achievement indeed.

Devon Tourism Awards 2011 - Self Catering - Bronze Award

May 2011
We are pleased to announce we have been awarded the Green Tourism Business Scheme Gold Award again this year.

 

Southwest Tourism Excellence Awards:- Accessible Tourism 2009/10 - Silver Award

Accessible Tourism 2010/11 - Silver Award
Accessible Tourism 2011/12 - Finalist

 

South West Tourism Silver Award Access for All SW Tourism 2010 logo Southwest Tourism Member logo

 

Visit Devon Tourism Awards:-
Self Catering & Serviced Apartment of the Year 2011 - Bronze Award



Self Catering & Serviced Apartment of the Year 2010 - Finalist

 

 

Visit Devon 2011 Bronze Award



Vist Devon 2010 Awards logo

 

South Devon Excellence Awards

Green Business - 2009 Finalist

Green Business - 2010 Finalist

 
South Devon Awards 2009 logo South Devon Awards 2010 logo
Southwest Tourism Excellence Awards:- Accessible Tourism 2008/09 - Finalist Southwest Tourism Excellence Awards 2008 - 2009 Finalist          Southwest Tourism Member logo

South Devon Excellence Awards 2007

Best Customer Service - Winner

Green Business - Finalist

World Class Service - Finalist

South Devon Excellence Awards
Visit Britain 4 Star logo         Visit Britain Gold Award

    M1 logo          
 M2 logo

V1 logo

H1 logo

 

 

 

National Accessibility Scheme

Mobility Level 1 : Typically suitable for a person with sufficient mobility to climb a flight of steps but would benefit from fixtures and fittings to aid balance.

Mobility Level 2: Typically suitable for a person with restricted walking ability and for those that may need to use a wheelchair some of the time and can negotiate a maximum of three steps.

Visual 1

Hearing 1

 

Green Tourism Business Scheme

Gold Award

 

Green Policy

 

Green Tourism Business Scheme Gold Award Logo    
Southwest Tourism Excellence Awards:-Outstanding Customer Services 2007/08 - Finalist

Accessible Tourism Silver Award 2006/7

South West Tourism Excellence Awards          Southwest Tourism Member logo

 The National Clean Air Gold Award    No smoking logo

    

     English Riviera Quality Award

     Best Self Catering 2005/06 

 

Winner - Enterprise South Devon

Most Improved Business 2005/06

 

     English Riviera Quality Award 

     Best Tourism for All 2005/06

 

Finalist - Enterprise South Devon

Best Achievement Award 2005/06

 

     Finalist - Enterprise South Devon

     Best Practice Award 2005/06

 

Training courses

City & Guilds Level 2 NVQ in Customer Service

E Strategy - Marketing your website - Enterprise South Devon

S’ Factor World Class Service for Tourism - South Devon College

Green Awareness Training – Enterprise South Devon

Equality & Diversity Workshop – Enterprise South Devon

Effective Customer Service – Enterprise South Devon

Green Marketing – Tourism Skills Network

NCFE Level 2 certificate in Customer Service for Hospitality, Leisure, Travel and Tourism –

Tourism Skills Network

I have attended Easy Ways to Win Accessibility Conferences in  Weymouth & Bristol - SW Tourism / RDA

 

Welcome to Excellence courses - Southwest Tourism

Welcome Host

Welcome Host Plus

Welcome All

Welcome International

Welcome Line

Marketing  I - Torbay Development Agency

Marketing 2 - Torbay Development Agency

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