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Payment conditions

Online bookings:- Full payment required.

 

Credit/debit card payment by telephone or cheques by post:-

 

Deposit of £50.00 per apartment, per week is required, payable with booking.
Balance to be paid 4 weeks before arrival date.

 

Booking Terms and Conditions:

 1. Atlantis is a Non Smoking establishment including car park, gardens and pool area.

     Guests are asked not to smoke at the entrance to the driveway.
 2. The accommodation and facilities shall only be used by the persons listed on the booking form.
     The person making the booking must be over 18.

     Guests must get permission from the proprietors before allowing visitors into the apartments.

     The apartments are designed for couples and families. Group bookings are not accepted.    
 3. A deposit secures booking. The balance to be paid 28 days prior to the holiday. 

     Online bookings:- Full payment required.

        4.  Holiday Cancellation Insurance is included in the tariff for bookings of 7 days or more.

             Short breaks are not covered by this insurance.  

            Terms and conditions Holiday Cancellation Insurance.

            Residents of UK, Isle of Man and Channel Islands only.

            Accommodation cancelled and NOT covered by the insurance may be refunded, less

            administration  costs, ONLY if the apartment can be re-let for the original dates booked.

            Any discount made when re-letting the apartment will be taken off the refund.

            If the cancellation is made by Atlantis Holiday Apartments, due to circumstances beyond our control,

             and no alternative accommodation is available a refund will be given and no charges incurred.

 5. All guests are expected to leave the apartment clean and tidy.

     The hirer will be held responsible for the contents, condition and cleanliness of the apartment on

     departure. The apartment furniture and contents must be left as found. Any breakages, loss or 

     damage to the apartment or premises, its fixtures or fittings, must be paid for, and for the purpose

     of checking, access must be given on the day or days before departure.

     If no or insufficient attempt has been made to clean the apartment, the person who is named on 

     the booking will be charged an additional cleaning charge of £25.00 payable before departure.
 6. The proprietors will not be liable to any persons for personal injury, or loss or damage to property,

     including motor vehicles & contents..
 7. Guests are requested to ensure that noise is kept to a reasonable level.
 8. The proprietors reserve the right to retake possession of the apartment if in their opinion, any party

     acts in a manner considered prejudicial to the comfort, safety or well being of others.
 9. In the interests of safety and for the benefit of all, children must not play in the halls, staircases or

     the car park.

10.POOL AREA:

     Persons using the pool area do so at their own risk and are asked to abide by the health and safety

     rules displayed. Children under 16 years must be supervised by an adult whilst in the pool area.

     No crockery/glassware is to be taken into the pool area. Plastic crockery is provided in each apartment.

     As this is a family environment guests are asked to wear appropriate swimming attire.
11.One car parking space is provided for each apartment.
12.We regret we are unable to accept any animals as we cater for persons with allergies.

13.In the interests of safety guests are not permitted to use portable heaters, electric blankets, fryers or

     candles in the apartments.

14.Atlantis operates a 'Green Policy' and guests are asked to help us achieve our aims by following

     some simple guidelines: e.g. Recycling paper, turning off lights and mobile phone chargers when

     not in use and conserving water. Full details on our Green Policy.

Any concerns relating to the accommodation or facilities should be brought to the attention of the proprietors immediately.

The proprietors shall not be held responsible for any facilities which are not available due to circumstances beyond their control.

 

 

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